Lifetime Centre Stone/Diamond Warranty

Karatland provides a limited lifetime warranty to the original purchaser for the center diamond in their Karatland jewelry.

What the warranty covers

If the center diamond chips, you may submit a warranty claim. The diamond must be inspected by Karatland's gemologist, who will assess whether the chip is due to a defect in the diamond.

If the inspection confirms a defect, Karatland will replace the center diamond with one of comparable specifications and cover the labour required to remove and set the replacement stone.

This warranty applies to the center diamond only. Side stones, the setting, and other parts of the jewelry are not covered. Chips caused by accidental damage are not covered.

How to make a claim

Email support@karatland.com with your order number and a description of the issue. The jewelry must be sent to Karatland for inspection. You are responsible for sending it with tracking and insurance.

You may also provide an independent gemologist's assessment. Karatland will review the assessment alongside its own inspection and determine whether the claim qualifies under this warranty.

Who is covered

This warranty is available only to the original purchaser and is not transferable. Proof of purchase is required.