Shipping policy
Shipping & Delivery
Made to order
Each Karatland piece is made to order. Please allow approximately three calendar weeks for production after the 24-hour order cancellation period has ended.
Once your order has been dispatched, delivery typically takes 3–5 business days. These timeframes are estimates and may vary due to carrier delays, customs processing, or other circumstances outside our control.
Where we ship
We currently ship to addresses in Canada and the United States. Shipping options and any applicable charges will be shown at checkout.
United States orders
Orders shipped to the United States may be subject to import duties, taxes, or other fees assessed by customs or the carrier. These charges are the customer's responsibility and may be payable upon delivery.
Tracking
When your order ships, we'll send you a confirmation with tracking details, where available. Please use the tracking link to follow your shipment.
For questions about your order, contact us at support@karatland.com.